Toast
★ 4.5 (150 Verified Jobs)Departments hiring at Toast
150 Job openings at Toast
Language Partner, Hindi
<p><strong><em>Bilingual Hindi position. This role is fully remote.</em></strong></p> <p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p> <p>A Language...
Director, UCC & Tax Lien Compliance
<p>At Toast, we are passionate about creating raving fans and delivering an unparalleled customer experience — and that includes assisting our restaurant customers when their business becomes entangled in a creditor dispute.
Principal TA Systems Architect
<p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. At Toast, Talent Acquisition runs on its tools.
Business Development Manager, Retail
<p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
Associate Counsel, Product and Marketing
<p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
Onboarding Consultant I, Guest
<p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p> <p><strong>A day in the life</strong></p> <p>As an Onboarding Consultant, Toast’s way of saying an...
Sr. Associate, Customer Marketing
<p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
Associate of R&D Strategic Finance (FP&A)
<p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
Software Engineer
<p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p> <p>Toast is building the restaurant platform that helps restaurants adapt, take control, and get back to...
Senior Product Designer, Toast Support Experiences
<p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.<br><br></p> <p><span style="font-size: 12pt;"><strong>About this role</strong></span><br><br>As a Senior...
Senior Software Engineer
<p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p> <p>Toast is building the restaurant platform that helps restaurants adapt, take control, and get back to...
Staff Software Engineer, Orders Pricing
<p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p> <p>Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and...
Staff Software Engineer, Tech Lead, Scheduling
<p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p> <p>Toast is a rapidly growing company that's revolutionizing how the restaurant industry does business by...
Associate Strategic Finance
<p></p> <p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.<br><br>Our Finance team serves as a trusted advisor to the company, guiding critical business...
Manager, Creative Services
<h3>Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.</h3> <p>Every restaurant has a story.
Principal Product Manager, Enterprise
<p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p> <p>As Principal Product Manager, Enterprise, you will work with engineering, design and cross-functional...
Senior Manager, Software Engineering - Toast IQ
<p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p> <p>At Toast, we’re transforming how restaurants operate and grow.
Senior Software Engineer
<p><strong>Bready\ to make a change?</strong></p> <p>Toast is a rapidly growing company that's revolutionizing how the restaurant industry does business by pairing technology with an extraordinary commitment to customer success.
Product Lead, New Ventures
<p class="p1"><strong>Location(s):</strong> US (remote), Boston (hybrid), or New York (hybrid) - <strong>EST preferred<br><br></strong><br>Toast builds technology that helps food and beverage businesses run smoother, serve customers better, and grow with confidence.
Software Engineer II, Android
<p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p> <p>At Toast, we are committed to empowering our customers by providing the technology, resources, and...
Software Engineer II
<p><strong>Bready\ to make a change?</strong></p> <p>Toast is a rapidly growing company that's revolutionizing how the restaurant industry does business by pairing technology with an extraordinary commitment to customer success.
Growth Product Manager, Guest
<p class="p1"><strong>Location(s):</strong> US (remote), Boston (hybrid), or New York (hybrid) - <strong>EST preferred</strong></p> <p><br>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage...
Director, Customer Trust
<p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p> <p>Our customers trust us with their payments, their staff data, and the system their restaurant runs on.
Manager, Marketing Analytics
<p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. </p> <p>Toast is seeking a Marketing Analytics Manager on the Marketing Analytics team to help us make...
Staff Software Engineer, Finance Automation
<p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p> <p>Toast is looking for a hands-on Staff Software Engineer to join the Finance AI & Automation team...
Senior Manager, Analytics Engineering
<p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p> <p>The Enterprise Data Solutions (EDS) team at Toast is on a mission to deliver a trusted, scalable, and...
Director, Security Assurance and Compliance
<p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p> <p>Most compliance organizations prove their controls by assembling evidence by hand, once per framework,...
Business Development Manager - Strategic Cuisine (Asian)
<p><strong>\Bilingual Mandarin-speaking position. </strong></p> <p>This is a remote opportunity.</p> <p><br>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p>...
Retail Solutions Engineer
<p> </p> <p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p> <p> </p> <p>After spending years building the best POS platform for restaurateurs,...
Senior Product Designer
<p class="p1"><strong>Location(s):</strong> US (remote), Boston (hybrid), or New York (hybrid)</p> <h3><strong><br>About this role</strong></h3> <p>Toast is shifting from B2B powerhouse to consumer innovator.
Staff Software Engineer, Tech Lead, Payroll Onboarding
<p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p> <p>We’re not your traditional tech company and we don’t aim to be.
Enterprise Business Development Representative
<p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p> <p>The Enterprise segment is seeking a new Business Development Representative (BDR) to help generate a...
Senior Director, Product and Platform Security
<p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p> <p>Toast's platform runs restaurants: the cloud software, the payments, and the hardware on the counter.
Lead Credit Risk Analyst
<p>We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an extraordinary commitment to customer success.
Customer Growth District Sales Manager
<p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p> <p>As a Growth Sales District Manager, you will be part of a new and growing team at Toast.
Senior/Staff Software Engineer
<p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p> <p>Engineers at Toast build the mission-critical foundation that powers thousands of restaurants and...
Senior/Staff Software Engineer
<p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p> <p>Engineers at Toast build the mission-critical foundation that powers thousands of restaurants and...
Implementation Specialist, Thai Bilingual - Remote
<p><strong>Language Requirement: </strong>Must be bilingual/Fluent in Thai & English </p> <p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p>...
Capital Processing Specialist II
<p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p> <p><strong>Toast Capital Processing Specialist II</strong></p> <p>Now, more than ever, the Toast team is...
Senior Corporate Security Engineer
<p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p> <p>Toast is seeking a Senior Security Engineer to design, implement, and operate enterprise Data Loss...
Staff Software Engineer, Backend
<p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Toast is building the platform that helps operators adapt, take control, and get back to what they do...
Senior Associate, Content Distribution & Offsite SEO
<p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p> <p>The Organic Growth team is responsible for guiding and supporting restaurant and retail operators from...
Senior Software Engineer, Release Engineering
<p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p> <p>The mission of the Release Engineering team is “to empower Toasters to build and deploy software with...
Software Engineer I, Websites
<p><strong>Bready\ to make a change?</strong></p> <p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
Language Partner, Mandarin
<p><strong><em>Bilingual Mandarin position. This role is fully remote.</em></strong></p> <p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p> <p>A Language...
Senior Software Engineer (Fullstack), New Ventures
<p><strong>Location(s):</strong> US (remote), Boston (hybrid), or New York (hybrid)</p> <p> </p> <h3><strong>About Toast</strong></h3> <p>Toast builds technology that helps food and beverage businesses run smoother, serve customers better, and grow with confidence.
Senior Software Engineer
<p><strong>Senior Android Engineer, International Europe</strong></p> <p>Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community.
West Coast Strategic Cuisines Thai & Asian Cuisine District Manager
<p><strong>\Bilingual Thai-speaking position. <em>This is a field sales opportunity that will require travel.
Senior Privacy Program Manager
<p>Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy.
Customer Care Specialist - Employee Cloud Payroll
<p></p> <p>At Toast, we're on a mission to empower the restaurant community with technology that helps them thrive.
Staff Software Engineer
<p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p> <p>As a Staff Engineer on the Catalog and Inventory team you will deliver significant products and core...
Manager II, Software Engineering
<p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p> <p>One of the top challenges facing Toast customers today is getting new guests. Toast Advertising...
Payments Pricing & Operations, Analyst II
<p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p> <p>Now, more than ever, the Toast team is committed to our customers.
Senior Software Engineer, Care Automation
<p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p> <p>The Care Automation team builds the systems and automations that power how Toast supports its...
Onboarding Consultant I, Menu - Bilingual Mandarin
<p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p> <p><strong><em>A day in the life</em></strong></p> <p>The Emerging Markets Team is a new venture from...
Product Counsel
<p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
Director, Enterprise Customer Success
<p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p> <p>As the Director of Enterprise Customer Success, you will lead the team responsible for Toast’s largest...
Principal Software Engineer, International Integrations
<p><strong>Location(s):</strong> Canada (Remote - East Coast preferred)</p> <p><strong><em>Bready</em>\ to make a change?</strong></p> <p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers,...
Staff Software Engineer, GTM & AI Strategy
<p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p> <p>Toast is looking for a hands-on <strong>Staff Software Engineer </strong>to join the <strong>GTM &...
Senior Software Engineer, Retail
<p><strong>Location(s): </strong>US (remote), Boston (hybrid), or New York (hybrid) - <strong>EST preferred</strong></p> <p> </p> <p><strong>Bready\ to make a change?</strong></p> <p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping...
Principal Software Engineer, Tech Lead, Retail
<p<strongLocation(s):</strong US (remote), Boston (hybrid), or New York (hybrid)</p <p </p <p<strongBready\ to make a change?</strong</p <pToast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p <pThe Retail organization at Toast is focused on building foundational technology to support a rapidly expanding vertical. We emphasize early learnings and remain closely aligned with our customers, engaging in frequent conversations with our initial retail partners to understand their needs, pain points, and feature requests. This direct feedback loop allows us to rapidly iterate and ensures we are building the right product for the market. As one of the fastest-growing verticals at Toast, we offer an opportunity to have a significant impact on the company's future growth.</p <pWe’re looking for engineers to help make our product work for our largest customers. Think large grocery stores and your favorite local convenience store chain. With their larger scale bring additional needs for integrations and back-office tools, beyond what the platform offers today. This team works closely with customers — expect...
Manager Enablement, Sr. Program Manager
<h2<span style="font-size: 12pt;"<strongAbout Toast</strong</span</h2 <p<span style="font-size: 12pt;"Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</span</p <h2<span style="font-size: 12pt;"<strongRole Overview</strong</span</h2 <p<span style="font-size: 12pt;"The Manager Enablement Program Manager<strong </strongis the strategic architect responsible for enabling, scaling, and governing the holistic onboarding, continuous development, and coaching infrastructure for people managers globally across Customer Care and Customer Success (CS). This senior individual contributor role defines how Toast builds its leadership bench and empowers managers to transform talent into high-performing contributors within a complex operational ecosystem.</span</p <p<span style="font-size: 12pt;"Serving as a thought leader within the Enablement organization and a trusted partner to Care and CS Directors and Senior Leaders, this role bridges the gap between leadership development and business-critical KPIs. By applying advanced data analytics, adult learning principles, and modern AI tools, you will build a predictable, scalable ecosystem that equips managers to drive consistent team performance across key metrics such as CSAT, and Net Revenue Retention. This role will guide managers through the governance of high velocity...
Bookkeeper (Founding Member)
<pToast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p <p<strongAbout This Role</strong</p <pWe're hiring the first Bookkeepers on our Financial Management team — a founding, hands-on role at the intersection of real client bookkeeping and 0-to-1 product building. You won't be joining an established practice with a mature playbook; you'll be writing it. You'll do the actual books for our earliest restaurant customers while working shoulder-to-shoulder with product and engineering to shape the service, tooling, and workflows that will define how Toast delivers bookkeeping at scale.</p <pThis role is for someone who genuinely likes restaurant bookkeeping — the prime cost, the tip reporting, the multi-location chaos — and who also gets energy from questioning industry norms and building something new rather than maintaining something established. Ambiguity here isn't a bug; for the first year or two, it's the job.</p <pIf you're the kind of person who reads a messy set of restaurant books and sees an interesting puzzle — and who'd rather build...
Enablement Project Manager
Mid Market Account Executive, Toast Retail
<pAfter years of building an innovative POS platform for restaurateurs, Toast is expanding into new food and beverage concepts: convenience stores, grocery stores, and bottle shops. The Toast Retail platform is already winning with independent operators. Now we are moving upmarket, and this is one of the key sales roles that proves the commercial motion as we pursue increasingly complex retail accounts.</p <h4<strongRole Overview</strong</h4 <pAs a founding Mid Market Account Executive for Toast Retail, you will source and close multi-location retail deals with a focus on grocery, liquor, and convenience operators. These are complex accounts with real buying committees, layered compliance requirements, deep inventory and SKU demands, and incumbent systems that took years to entrench. Winning them requires a sales motion that does not fully exist at Toast Retail yet. You will help build it, one deal at a time.</p <pThis is not a role for someone who wants to inherit a finished playbook. Some proof points exist from our SMB business, leadership is investing, and there is a set of open questions that closers in the field have to...
Senior Enablement Project Manager
Mid Market Account Executive, Toast Retail
<p>After years of building an innovative POS platform for restaurateurs, Toast is expanding into new food and beverage concepts: convenience stores, grocery stores, and bottle shops. The Toast Retail platform is already winning with independent operators.
Mid Market Account Executive, Toast Retail
<p>After years of building an innovative POS platform for restaurateurs, Toast is expanding into new food and beverage concepts: convenience stores, grocery stores, and bottle shops. The Toast Retail platform is already winning with independent operators.
Staff Software Engineer - AI/Agent Engineer, Care Automation
<pToast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p <pThe Care Automation team builds the systems and automations that power how Toast supports its customers. Our work connects the platforms, workflows, and integrations that our Customer Care Agents rely on every day to resolve issues quickly and deliver a great customer experience.</p <pWe are looking for an AI/Agent Engineer to join this team and help define how intelligent automation changes the way care operations work at Toast. You will be at the center of building the AI layer across our care systems, bringing together large language models, agentic frameworks, and workflow automation to reduce manual effort and improve outcomes for both agents and customers.</p <pIn this role, you will design and build AI-powered automations that work across our Care tool suite, including Salesforce Service Cloud and Amazon Connect. You will partner closely with software engineers, Salesforce developers, and operations stakeholders to ship production-grade AI systems that make a measurable difference for our Customer...
Director, Enterprise Product Marketing
<pToast builds technology that helps restaurants, hotels, and hospitality brands run more efficiently, grow revenue, and deliver great guest experiences. Enterprise, which consists of the world's largest hospitality brands across restaurants, hotels, entertainment, and institutional foodservice, is one of our biggest growth opportunities, and how we tell our product story to that audience is critical to our segment success. Product Marketing at Toast sits between Product, Sales, Brand, and Marketing, shaping how we bring products and platform innovation to market. We're hiring a Director to lead that work for Enterprise: go-to-market and go-to-customer strategy for our full product suite, including newer AI-driven capabilities, tailored to how large hospitality operators actually buy and evaluate technology.</p <pYou'll report to the Head of Enterprise Marketing, build out the team, and work closely with Enterprise Product, Sales, and Customer Success. You'll also spend real time with PMM peers across our other business verticals. Enterprise needs its own story and strategy while remaining cohesive with the broader business.</p <p<strongA day in the life (Responsibilities) </strong</p <ul <liSet positioning, personas and messaging for Enterprise segments: what makes Toast...
Senior Software Engineer, Toast Delivery Services
<p<emLocation: Hybrid in Boston/NY preferred; open to remote working US East Coast (EST/EDT) hours.</em</p <pToast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p <pWe are looking for a <strongSenior Software Engineer</strong with the ability and drive to make an impact, not only on their own but by also enabling those around them to succeed. Play a key role in building the product that puts restaurants in control of their own delivery.</p <pAs a member of the Toast Delivery Services team, you will build the software that turns a tap on a phone into a hot meal at someone's door. Our systems find a driver, price the delivery, and keep everyone honest about where the food is right now. This is software with a physical world attached: the clock is always running, the map is never perfect, and every decision your code makes shows up as a real person waiting on their dinner.</p <p<strongA day in the life (Responsibilities)</strong</p <ul <liDesign, build, deploy, and...
Senior Software Engineer, Care Automation
<pToast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p <pThe Care Automation team builds the systems and automations that power how Toast supports its customers. Our work connects the platforms, workflows, and integrations that our Customer Care Agents rely on every day to resolve issues quickly and deliver a great customer experience.</p <p </p <pWe are looking for a Senior Software Engineer to join this team and help shape the future of how these teams operate. You will contribute to building a strong technical foundation that will carry Toast through the next decade and beyond.</p <p </p <pIn this role, you will design, build, and own backend services and integrations spanning Salesforce, billing systems, identity verification, and AI-enabled case management workflows. You will partner closely with Salesforce developers, operations stakeholders, and AI engineers to translate complex business processes into reliable, maintainable automation.</p <p </p <p<strongA day in the life (Responsibilities)</strong</p <ul <liDesign, build, and own backend services and APIs that power workflows for Customer Care Agents...
Customer Care Specialist - xtraCHEF
<p</p <pToast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p <pAs a Customer Care Specialist, you will provide a world-class experience to our Toast Customers through answering incoming customer questions from multiple channels including phone, chat, and email. You are driven with purpose to resolve solutions and act as a Toast expert to help Toast’s customers thrive. You are hungry to learn, deliver a hospitality mindset, and are excited to showcase our rapidly expanding hardware and software suite. To thrive as a Customer Care Specialist at Toast, you are resilient, motivated to deliver high quality customer interactions, and excel in ambiguous environments.</p <pxtraCHEF by Toast is an industry-leading accounts-payable automation integration with the Toast platform to fuel productivity and make more informed purchasing decisions. With xtraCHEF Pro, Food cost management reporting and analytics make it easy for operators to make sense of their books and shave percentage points off their prime costs.</p <p<strongA day in the life (Responsibilities)<br</strong</p <ul <liLeverage your Toast product...
IT Help Desk Analyst
<pToast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p <pThe IT Service Desk Analyst (P2) serves as a primary point of contact for end-users seeking technical assistance across software, applications, and hardware. In addition to day-to-day incident and request management, the role encompasses IT asset lifecycle support, meeting room technology maintenance and end-to-end AV/IT setup for company events. The P2 level is expected to work with greater autonomy than an entry-level analyst, take ownership of moderately complex issues, and contribute to knowledge-base development and process improvement. Strong verbal and written communication skills, with fluency in English, are essential for this role.</p <p<strongA day in the life (Responsibilities) </strong</p <p Service Desk Operations</p <ul <liReceive, log, triage, and resolve incidents and service requests submitted via Slack, Email, and ServiceNow.</li <liProvide Level 1 and Level 2 support for operating systems (macOS Tahoe, Windows 11, Linux), productivity suites (Microsoft 365, Google Workspace), collaboration tools (Teams, Zoom, Slack) and business applications.</li <liDiagnose and resolve hardware faults on desktops, laptops, monitors, printers, and...
Manager - Customer Care
Senior Product Designer, Web Tools
Senior Business Systems Analyst, Care Automation
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. The Care Automation team builds the systems and intelligent workflows that power how Toast supports its community. Our work connects the platforms, integrations, and automation tools that our Customer Care Agents rely on every day to resolve issues seamlessly and deliver a world-class customer experience. We are looking for a Senior Business Systems Analyst to serve as the critical link between care operations and engineering. As the system authority for your domain, you’ll collaborate closely with software engineers and Salesforce developers to translate complex, high-volume support processes into rock-solid requirements engineering teams can build against with confidence. A day in the life (Responsibilities) - Partner with Product Managers to design scalable customer care processes. Map end-to-end workflows and edge cases to ensure technical systems directly drive operational goals. - Translate high-level product intent into crisp functional and technical specifications, ensuring engineering teams have the depth and clarity needed to build immediately. - Drive product...
Principal Software Engineer
<pToast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, team management, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on meaningful projects to help craft the company's future. Join us as we empower the restaurant community to delight guests, do what they love, and thrive.</p <pYour mission is to lead the architectural design, technical execution, and implementation across the foundational domains of Toast’s Team Suite products, Payroll and Team Management. The Payroll product delivers daily value to its users - enabling restaurant owners to pay their staff and pay their taxes, and enabling transparency for wages and tips for restaurant employees. The Team Management suite allows restaurants to hire, manage, and schedule their staff.</p <pAs a Principal Engineer, you will serve as a key technical leader in the group, driving modern architectural patterns—including spec-driven development...
Territory Account Executive, Retail
<p>After years of building an innovative POS platform for restaurateurs, Toast is expanding its offerings into other food and beverage concepts such as convenience stores, grocery stores, and bottle shops.
Principal Product Manager, Enterprise Data Solutions
<pToast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p <pToast is looking for a Principal Product Manager to join our Enterprise Data Solutions (EDS) organization. EDS is Toast’s central data organization — building the trusted, scalable foundation that enables every domain to operate with data confidently.</p <pYou will own the data platform and the self-service experience that domain technical data teams operate within. Your stakeholder is the engineer, the analyst, the domain data team building and maintaining data products across Toast’s ecosystem. You own the platform roadmap — what capabilities exist, what gets built next, and how the self-service experience evolves as domains mature. You design paved paths that make the right way the easy way, drive adoption of platform capabilities, and partner deeply with Data Engineering & Platform as Data Governance to define what the ecosystem needs to become. As domains grow more independent, your work becomes more critical — the platform is what makes decentralized operation sustainable at scale.</p <p<strongA day...
Senior Software Engineering Manager, ToastNow
<pToast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p <pWe are seeking a seasoned Engineering Manager for Toast Now - the team putting the power of the entire Toast platform into the pockets of restaurant managers and operators. Our ToastNow app has a rating of 4.9 stars. Our goal is to deliver native app experiences that empower restaurant operators to manage their business in real-time, whether from the restaurant floor, the back office, or their couch at home. </p <pWe're delivering an innovative new product on modern mobile technologies. Our teams are very agile and extremely customer-focused. UX, PM, and software engineers work hand-in-hand every day, and teams get feedback directly from pilot customers. We have high standards for customer satisfaction, and we strive to deliver high quality features in rapid iterative cycles.</p <pThe talent density on this team is high with low homogeneity - folks drive impact and value differently, and we’re looking for a seasoned individual to lead such a high performing...
Business Development Representative (Enterprise)- International
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. The International segment is seeking a new Business Development Representative (BDR) to help generate a quality pipeline for our Account Executives focused on our Regional-Mid-Market business segment. You will help build the pipeline by strategically prospecting and nurturing opportunities in accounts with 15-500 locations. This role is a great opportunity to develop outbound and phone skills by delivering a consultative platform pitch to C-suite, VP, and Director level positions across departments like IT, Operations, Accounting/Finance & Marketing. You will have the opportunity to work in a fast paced team with varied future customers and personalized training and career opportunities. You will gain exposure to the Enterprise sales process and work cross-functionally with many segments of our team, including Senior Management, Marketing, Sales Operations, Sales Engineering, Services & Support, etc. You will also work closely with seasoned Account Executives to develop targeted prospecting strategies in their assigned markets. A day in the life (Responsibilities) -...
Manager, Customer Care - Payroll
<p</p <p<strongCustomer Care Manager - US Payroll- Job Description</strong</p <p<strongLocation : Chennai</strong</p <p<strongShifts : 24\7 Rotational Shifts</strong</p <pToast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.</p <pAs a <strongManager, Customer Care- Payroll</strong, you will actively manage a team of Customer Care Specialists supporting the <strongToast Payroll & Tax</strong product. You are responsible for the productivity, engagement, and development of the members of the Customer Care Team in our Chennai, India office while serving as a subject matter resource for Payroll & Tax customer support operations. You will oversee the customer journey for restaurant operators managing payroll and tax through Toast, ensuring customers receive accurate, timely, and empathetic support. You will work closely with cross-functional teams including <strongPayroll Operations, Tax Operations, Restaurant Success, Product, Engineering, and Onboarding</strong to drive operational excellence and deliver a seamless customer experience.</p <pTo thrive as a Customer Care Manager at Toast, you are resilient, passionate about coaching high-performing teams, comfortable leading in a fast-paced SaaS environment, and motivated...
Onboarding Consultant III, ENT
Kiosk mode Onboarding Consultant III, ENT Onboarding : Enterprise : Back Office Onboarding Consultant III, ENT - R14797 - Remote - Remote, United States - Customer Success Add to favorites View favorites Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. A day in the life As an Enterprise Onboarding Consultant, you are the owner of the implementation experience for our largest and most complex customers and brands with 500+ locations. You will partner with Enterprise customers within hotels and restaurants for years, bringing on new brands and locations onto Toast in the future. The needs of an Enterprise customer are dynamic, which means the way that we work together should be too. The competitive advantage of having an Enterprise Onboarding Consultant is a trusted partner with deep industry knowledge, strong project management skills and vested interest in the success of the customer as an extension of the brand themselves. What you'll do (Responsibilities) - Lead the Customer Onboarding Journey: Serve as the...
PeopleHub Coordinator
<p<strongPeople</strong<strongHub Coordinator</strong<strong<br</strong<strong<br</strong<strongToast Overview:</strong</p <pNow, more than ever, the Toast team is committed to our customers. Our focus is on building the<brrestaurant platform that helps restaurants adapt, take control, and get back to what they do best: building<brthe businesses they love. And because our technology is purpose-built for restaurants, by restaurant<brpeople, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that<brwill power their restaurant of the future.</p <pToast is continuously growing and changing, and the People Operations team is at the center of it all,<brsupporting and enhancing the employee journey by evolving our processes and systems as we scale.<brWe meet Toasters in moments that matter. By enabling the business with tools and efficient processes,<brwe support all Toasters to thrive through providing a reliable and positive employee experience.<brThis roll\ owns the execution of day-to-day activities to keep our people data accurate and up-to-date,<brdirectly impacting the experience of employees or managers and ensuring that business runs smoothly.<brAn ideal candidate would be a great collaborator, have fierce organization, unparalleled attention to detail,<brand strong communication skills.</p <p<br<strongJob Overview:</strong</p <pWe...
Senior Specialist, Procurement
<pToast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p <pWe are looking for a strategic, analytical, and highly collaborative Senior Procurement Specialist to manage our indirect procurement efforts. In this role, you will be a true steward of the business, managing a portfolio of $25M+ in indirect spend across key categories including Hardware, Software/SaaS and Professional Services. You will partner closely with internal stakeholders to ensure they have the tools, services, and partnerships they need to succeed.</p <pWe operate in a unique environment that combines the fast-paced, builder mentality of a startup with the structured, scalable rigor of a corporate enterprise. If you take immense pride in ownership, lead with curiosity, and know how to deliver impactful savings while making it incredibly easy for your stakeholders to do business, we would love to meet you. This is a hybrid role, blending the flexibility of remote work with in-person collaboration at our Chennai Toast office.</p <p<strongA day in the life (Responsibilities) </strong</p <ul <liDrive and...
Mid-Market Sales Manager, Retail
<pAfter years of building an innovative POS platform for restaurateurs, Toast is expanding into new food and beverage concepts: convenience stores, grocery stores, and bottle shops. The Toast Retail platform is already winning with independent operators. Now we are moving <brupmarket.This role is the person who helps build the commercial motion as we shift towards increasingly complex upmarket accounts.</p <p<strongRole Overview</strong</p <pAs Manager of Mid-Market Sales for Toast Retail, you will lead a small team of Mid-Market Account Executives pursuing multi-location retail with a focus on grocery, liquor, and convenience operators. These are complex accounts with real buying committees, layered compliance requirements, deep inventory and SKU demands, and incumbent systems that took years to entrench. Winning them requires a sales motion that does not exist at Toast Retail yet. You will build it.</p <pThis is not a role for someone looking to inherit a playbook and run it well. There is no Mid-Market Toast Retail playbook. A growing set of proof points from our SMB business, a leadership team that is investing, and a set of open questions that someone...
Onboarding Consultant I, SMB - Bilingual Vietnamese
<p<strongLanguage Requirement:</strong Must be Bilingual/Fluent in Vietnamese and English</p <pToast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p <p<strong<emA day in the life</em</strong</p <pThe Multi-Language Onboarding Team is a new venture from Toast, building out our sales and servicing capacity to customers whose primary language is Vietnamese. As an Onboarding Consultant with our Multi-Language Onboarding team, Toast’s way of saying an “Implementation Specialist”, you serve as the customer’s relationship manager & point of contact from the time that the account purchases Toast, through the onboarding phase of the customer journey. </p <pYou are expected to work autonomously under an Onboarding Manager to achieve monthly activation goals, prioritize work based on customer need and Toast requirements and deliver high quality customer interactions. To thrive as an Onboarding Consultant at Toast, you are flexible, motivated by aggressive growth goals, and excel in ambiguous environments! </p <p<strong<emWhat you'll do (Responsibilities)</em</strong</p <ul <liLeverage your Toast product knowledge and project management skills to partner with restaurant owners during the Go-Live...
Retail Revenue Operations: Sales & Onboarding Operations- Canada
Kiosk mode Retail Revenue Operations: Sales & Onboarding Operations- Canada Sales Retail Revenue Operations: Sales & Onboarding Operations- Canada - R14621 - Remote Add to favorites View favorites Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Retail is Toast's biggest bet and we are growing rapidly. The opportunity is massive and the category is ours to define. You will have Toast's scale, brand, and resources behind you, with real influence over how we operate, scale, and win. This is a hands-on Revenue Operations business partner role. You will work alongside Retail Sales and Onboarding leaders to help them hit their goals, not only by advising on what should change, but by identifying opportunities, developing a point of view, and personally driving the work required to make those changes real. You will own two connected domains: Sales Operations for Retail's AE and BDR/SDR teams, and Onboarding Operations for the Retail Onboarding organization, including the Lead-to-Go-Live handoff between them. The mandate is straightforward: help...
Onboarding Consultant I, SMB - Bilingual Thai
<p<strongLanguage Requirement: </strongMust be bilingual/Fluent in Thai & English </p <pToast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p <p<strong<emA day in the life</em</strong</p <pThe Multi-Language Onboarding Team is a new venture from Toast, building out our sales and servicing capacity to customers whose primary language is Thai. As an Onboarding Consultant with our Multi-Language Onboarding team, Toast’s way of saying an “Implementation Specialist”, you serve as the customer’s relationship manager & point of contact from the time that the account purchases Toast, through the onboarding phase of the customer journey. </p <pYou are expected to work autonomously under an Onboarding Manager to achieve monthly activation goals, prioritize work based on customer need and Toast requirements and deliver high quality customer interactions. To thrive as an Onboarding Consultant at Toast, you are flexible, motivated by aggressive growth goals, and excel in ambiguous environments! </p <p<strong<emWhat you'll do (Responsibilities)</em</strong</p <ul <liLeverage your Toast product knowledge and project management skills to partner with restaurant owners during the Go-Live...
Technical Support Expert, Enterprise
<p<strongCustomer Care Expert - Enterprise</strong</p <p<strongStart Date: October 19th - </strong<span style="font-weight: 400;"Training is 8-10 weeks remote. There is no PTO allowed during training. </span</p <p </p <pToast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p <p<strong<emA day in the life</em</strong</p <pThe Toast Enterprise Support team delivers advanced, omnichannel technical support to our most complex enterprise clients — corporate restaurant brands, national franchises, and international locations. As an Enterprise Support Expert, you'll resolve highly complex, high-risk technical issues across a broad and varied product landscape, manage demanding enterprise stakeholders, and bring order to a fast-paced, ambiguous environment — all while fielding incoming questions across phone, chat, and email.</p <p<strong<emWhat you’ll do (Responsibilities) </em</strong</p <ul <liTroubleshoot hardware, financial transaction mechanics, API integrations, and menu configuration issues across a wide range of Toast products for our Enterprise customers.</li <liDiagnose and resolve issues at the intersection of Toast and third-party systems, including 3rd party ordering APIs and enterprise accounting integrations, following established troubleshooting paths and escalating when a case...
Principal HR Business Partner (G&A)
<pToast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. We're looking for a Principal People Success Partner (more commonly referred to as "HRBP") to serve as the strategic HR partner for Toast's G&A (Finance, Legal & Compliance, People & Places) functions. You'll report directly to the PSP Director for G&A, International, Customer Care & Success, and Hardware Operations, and operate as a true thought partner to senior leaders, helping shape how we build, develop, and sustain a world-class product and technology organization.</p <pThis is a high-impact individual contributor role for someone who excels at navigating organizational complexity, influencing without authority, and translating people strategy into practical outcomes. The right person is equally comfortable in a room with a SVP discussing org design as they are rolling up their sleeves on a calibration cycle or a difficult performance conversation.</p <p </p <p<strongNote to applicants: </strongWe are prioritizing candidates located near our hubs in Boston, New York City, Toronto, San Francisco, and Omaha. </p <p </p <p<strongA day...
Customer Success Manager II, SMB Account Strategy
Kiosk mode Customer Success Manager II, SMB Account Strategy Customer Success Customer Success Manager II, SMB Account Strategy - R15006 - Remote - Remote, United States - Customer Success Add to favorites View favorites Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. A day in the life The Customer Success Manager (CSM) II, SMB – Account Strategy role sits at the heart of Toast's customer retention strategy. This team engages directly with customers in real-time to understand their needs, demonstrate the value of the Toast platform, and ensure every customer has the opportunity to thrive with Toast. In this highly visible role, you will lead consultative retention conversations, navigate contract and pricing discussions, and leverage Toast's product suite to help restaurants find every reason to continue growing with Toast. This is a high-volume, inbound and outbound engagement position that requires strict adherence to service levels, a strong phone presence, and the ability to handle complex conversations with confidence and empathy. Account Strategy...
Senior Director, Enterprise Customer Care - AI Strategy
<p<strongABOUT THE ROLE</strong</p <pEnterprise support at scale generates an enormous amount of signal: contact patterns, resolution paths, escalation triggers, knowledge gaps, agent workload. Most of it currently goes unused. The Senior Director of AI Strategy exists to change that.</p <pThis is a leadership role for someone who understands what AI and intelligent tooling can realistically do inside a support organization, and who knows how to put those capabilities to work for agents, leaders, and customers. You bring a practitioner's eye (you have used these tools, not just read about them) and an operator's discipline (you know the difference between an impressive demo and something that sticks in production).</p <pYou will own Toast's AI and analytics roadmap for Enterprise Care: defining the strategy, piloting and selecting tools, and embedding intelligence into how the team operates every day.</p <p </p <p<strongRESPONSIBILITIES</strong </p <ul <liDefine and own the AI and intelligence strategy for Enterprise Care, aligned to the Journey Ownership model and the organization's 6- and 12-month roadmap.</li <liPilot, evaluate, and recommend AI tools for agent-facing use cases: co-pilot and in-call assist, smart case routing,...
Lead Salesforce Developer
<pToast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p <pAs a Lead Salesforce Developer within the Business Technology and Transformation (BTT) team, you will be a technical cornerstone in delivering innovative solutions on the Salesforce platform. You won’t just write code; you will collaborate with architects, admins, and engineering managers to scale an ecosystem that supports Toast’s ambitious global growth. We are looking for a "bar-raiser" who thrives on technical excellence and mentorship.<br<br</p <p<strongA day in the life (Responsibilities)</strong</p <ul <li<strongTechnical Leadership:</strong Drive the development of high-performance Salesforce solutions, Salesforce CPQ, spanning Apex (Triggers, Async, Patterns), LWC, and complex integrations (REST/SOAP).</li <li<strongArchitectural Stewardship:</strong Ensure all solutions adhere to best practices regarding the Salesforce Data Model, Security, Sharing, and Visibility.</li <li<strongMentorship & Quality:</strong Act as a technical mentor to junior and mid-level developers. You will own the code review process, fostering a culture of high-quality, maintainable code and "review etiquette."</li <li<strongRelease Excellence:</strong Oversee the end-to-end deployment lifecycle, including GitHub PR processes, merge conflict resolution,...
Implementation Consultant III, ENT Drive Thru/Menu Boards
<p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p> <p><strong>A day in the life</strong></p> <p>As an Implementation Consultant III, Drive Thru/Menu Boards,...
Community Manager, Consumer
<p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p> <p>The Consumer Growth team helps restaurants grow through consumer (guest) acquisition, discovery,...
Staff Software Engineer, Voice AI Platform
<p<strongLocation(s): </strongUS (remote), Boston (hybrid), or New York (hybrid)</p <p </p <p<strongWho We Are</strong</p <pToast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. We are looking for a Staff Software Engineer to join the Voice AI Team.</p <pOn the Voice AI Team, our mission is to build and operate the voice platform that powers Toast and to ship novel applications on top of it that create real value across Toast's customer base. This is a greenfield space where the platform and its use cases are being defined together, and the work you do here will be foundational to how Toast uses voice AI for years to come.</p <pAs a <strongStaff Software Engineer </strongon this team, you'll take ownership of significant projects end-to-end: designing systems, driving execution across the team, and making the technical decisions that shape how the platform grows. You'll work closely with product, engineering, and stakeholders across Toast to turn ambiguous problems into reliable, scalable systems.</p <p<strongAbout this roll\ (Responsibilities)</strong</p <ul <liDesign,...
Manager, Hybrid Sales Development
ExploreEarly CareerIndiaCustomer SuccessGeneral & AdministrativeEngineering, Product, & DesignMarketingSalesRetailStrategic Cuisines LocationsAll LocationsAustraliaCanadaIndiaIrelandTaiwanUKUS See all jobs Life At ToastInclusion & ImpactEmployee NetworksToast.orgOur BenefitsFAQBlogLife at Toast BlogToast Tech BlogAwardsLeadershipNews Your Settings Kiosk mode Manager, Hybrid Sales Development Manager, Hybrid Sales Development R14978 Remote Remote, United States Add to favorites View favorites Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. As a Manager for the Hybrid Development Representative (HDR) team, you will hire, develop, coach, and train a team of early career sales professionals. The purpose of the HDR team is to generate a quality pipeline for our account executives through a blend of inbound and outbound outreach, while also serving as the talent bench for our SDR and BDR teams. The core focus of the HDR manager will be to hire, onboard and develop HDRs to transition into our dedicated xDR position and to kickstart their skills development to eventually lead into future Account Executives at Toast.. If you enjoy managing and building a team...
Principal HR Business Partner (R&D)
<p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. We're looking for a Principal People Success Partner (more commonly referred to as "HRBP") to serve as...
Customer Success Manager II, Payroll
ExploreEarly CareerIndiaCustomer SuccessGeneral & AdministrativeEngineering, Product, & DesignMarketingSalesRetailStrategic Cuisines LocationsAll LocationsAustraliaCanadaIndiaIrelandTaiwanUKUS See all jobs Life At ToastInclusion & ImpactEmployee NetworksToast.orgOur BenefitsFAQBlogLife at Toast BlogToast Tech BlogAwardsLeadershipNews Your Settings Kiosk mode Customer Success Manager II, Payroll Customer Success Customer Success Manager II, Payroll R14889 Remote Remote, United States Add to favorites View favorites Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. A day in the life In service to protecting revenue and creating raving fans, Customer Success Managers within the Payroll Success Partners team drive business growth through targeted lifecycle engagements. As we expand our Payroll vertical in 2026, this role focuses on core goals including downsell prevention, technical de-escalation, revenue growth, and long-term retention. CSMs engage both proactively and reactively through daily inbound cases, targeted call-downs, texting sessions, and 30- to 60-minute Zoom or phone meetings. By guiding adoption strategies, reviewing best practices, managing renewals, project managing technical inbound questions and de-escalating high-risk accounts, CSMs are expected to "go beyond the ask"—transforming...
Senior Principal Software Engineer, Machine Learning
ExploreEarly CareerIndiaCustomer SuccessGeneral & AdministrativeEngineering, Product, & DesignMarketingSalesRetailStrategic Cuisines LocationsAll LocationsAustraliaCanadaIndiaIrelandTaiwanUKUS See all jobs Life At ToastInclusion & ImpactEmployee NetworksToast.orgOur BenefitsFAQBlogLife at Toast BlogToast Tech BlogAwardsLeadershipNews Your Settings Kiosk mode Senior Principal Software Engineer, Machine Learning Engineering Senior Principal Software Engineer, Machine Learning R14733 Remote Remote, United States Engineering Add to favorites View favorites Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. About the Team & Role: The Machine Learning Platform team builds and operates the core infrastructure that powers AI and ML across Toast — the feature store, model hosting and serving, the experimentation platform, training pipelines, and the tooling ML engineers and data scientists rely on every day. Our work directly enables the models that drive personalization, forecasting, fraud detection, search, and the growing set of AI-powered experiences shipping to restaurants. Toast is seeking a Senior Principal Software Engineer to act as the technical leader on the ML Platform team, shaping the systems that will carry Toast's AI and ML...
Senior Customer Care Tech Specialist
<pToast is driven by building a restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.Customer Care Advisors (CCAs) are pivotal stakeholders in responding to and resolving escalated account issues, such as credits and billing inquiries, to meet customer needs. As a CCA, you will be a part of the Account Operations campaign, and assist customers with Toast contracts and billing-related inquiries, offering support for modifications, credits, and account adjustments.</p <h4A day in the life (Responsibilities)</h4 <ul <li <pAs a Senior Customer Care Specialist for our Toast product, you'll be the first point of contact for our restaurant customers providing top-notch support via Chat, Voice, and Casework(Blended) channels.</p <p<strongYou will: </strong</p <ul <liDeliver exceptional customer experiences by solving technical and functional issues proficiently and thoughtfully. </li <liCommunicate complex technical information clearly to non-technical users.</li <liManage multiple customer interactions while using internal systems appropriately.</li <liCollaborate closely with team members to share knowledge and best practices.</li <liContinuously expand your product expertise through training, real-time support, and hands-on experience.</li <liSupport process improvements and contribute...
Lead Fraud Risk Analyst
<pToast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p <pWe are seeking a sharp, analytical Lead Fraud Risk Analyst to join our growing Risk team. This role is critical to identifying early signs of transactional risk and merchant degradation through data-driven monitoring. You'll be responsible for detecting anomalies, analyzing behavioral trends, and designing custom monitoring strategies that mitigate risk exposure. You'll work cross-functionally with Sales, Finance, and Leadership to protect business health and proactively manage high-risk counterparties.</p <p<strongA day in the life (Responsibilities) </strong</p <ul <liBuild and implement early warning systems to proactively detect signs of merchant risk and transaction anomalies</li <liAnalyze internal data to identify patterns of merchant degradation or irregular transaction behavior</li <liDesign and execute custom monitoring strategies based on unique merchant profiles and risk indicators</li <liTake fast, informed actions based on emerging risk signals, consulting with Leadership and Risk stakeholders as needed</li <liCollaborate with Sales, Account Management, fraud ops teams to contextualize data findings with real-world merchant relationships</li <liConduct research to...
Staff Software Engineer, Catering & Events
<p><strong>Title</strong>: Staff Software Engineer, Catering & Events</p> <p><strong>Location:</strong> Remote, US - #RemoteLI</p> <p> </p> <p><strong>Who We Are</strong></p> <p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business...
Manager II, Software Engineering
<p>Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community.
Principal Software Engineer, Configuration Platform
<pToast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p <pAt Toast, we are committed to empowering our customers by providing the technology, resources, and community they need to thrive. While our roots are in food service, we are rapidly expanding into adjacent markets and international territories. Our mission is to build a world-class publishing and configuration platform that supports the diverse needs of all Toast customers, regardless of their industry or location.</p <pAs a member of the Config Platform team, you will be at the heart of Toast’s most critical infrastructure. We are the high-concurrency engine powering live system updates across the entire Toast ecosystem. Whether it’s a menu change in Ireland or a pricing update for a 100 location enterprise, it all flows through our systems. We empower our customers with the ability to transform their operations in real-time with consistency and reliability</p <p <strongWhy this team?</strong</p <ul <li<strongScale and Resiliency:</strong We are the highest-trafficked service at Toast. Our platform is mission-critical to...
Senior Customer Care Technical Specialist
ExploreEarly CareerIndiaCustomer SuccessGeneral & AdministrativeEngineering, Product, & DesignMarketingSalesRetailStrategic Cuisines LocationsAll LocationsAustraliaCanadaIndiaIrelandTaiwanUKUS See all jobs Life At ToastInclusion & ImpactEmployee NetworksToast.orgOur BenefitsFAQBlogLife at Toast BlogToast Tech BlogAwardsLeadershipNews Your Settings Kiosk mode Senior Customer Care Technical Specialist Customer Success Senior Customer Care Technical Specialist R14910 Chennai, Tamil Nadu, India Customer Success Add to favorites View favorites About Toast At Toast, we're on a mission to empower the restaurant community with technology that helps them thrive. Our platform is designed to help restaurants take control, adapt, and focus on what they do best delivering great food and service. We’re looking for motivated problem-solvers who thrive in dynamic environments and want to make an impact every single day. If you're customer-obsessed, tech-savvy, and love working with a team, you might be our next Senior Customer Care Technical Specialist. A day in the life (Responsibilities) : As a Senior Customer Care Specialist for our Toast product, you'll be the first point of contact for our restaurant customers providing top-notch support via Chat, Voice, and Casework(Blended) channels. You will: Deliver exceptional customer experiences by solving technical...
Business Development Representative - Retail
<pToast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p <pAfter years of building an innovative POS platform for restaurateurs, Toast is expanding its offerings into other food and beverage concepts such as convenience stores, grocery stores, and bottle shops. This role will require a founder’s mindset as we grow Toast’s presence in this new vertical with a new offering: the Toast Retail platform.</p <pAs a Retail Business Development Representative (BDR), you will be part of a founding team that is transforming the way Retailers operate. You will serve as the critical first step in our sales pipeline, responsible for building and qualifying the opportunities that drive our growth. </p <p<strongA day in the life (Responsibilities) </strong</p <ul <liGenerate lists of prospective convenience stores, grocery stores, bottle shops, and other retailers to target. <brExecute high-volume outreach to a mix of prospective businesses to determine mutual fit.<brComplete 80 activities daily (cold calls). </li <liConduct qualification calls to develop an understanding of the prospect’s needs and determine how they can...
Senior Solutions Consultant, Enterprise
<pToast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p <pThe mission of the Enterprise Solutions Team at Toast is to empower our largest customers with technology that scales. The Senior Solutions Consultant plays a critical role in ensuring that enterprise restaurant brands are set up for long-term success: owning the design, integration architecture, and implementation planning that transforms a signed contract into a thriving, fully deployed operation.</p <pAs a Senior Solutions Consultant, you will serve as the primary technical owner from the moment a customer commits to Toast through the completion of their rollout. You'll work hand-in-hand with Pre-Sales Engineers, Solutions Delivery Leads, Product Managers, Technical Onboarding Consultants, and Customer Success Managers to ensure that a customer’s technical solution is sound and that they are ready to scale. You'll translate complex business requirements into scalable technical designs, own integration specifications end-to-end, and be the single source of truth on solution integrity across the customer journey. If you're energized by designing systems that have...
Manager - India Tax & Operations
<pToast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p <pThe Manager – Tax & Operations is a highly visible role that combines hands-on tax execution with supervision of the India tax operations and growing responsibility for supporting India tax matters. In addition to the day-to-day tax responsibilities, this role offers the opportunity to help improve tax operations through process standardisation, technology, and automation. Working closely with the global tax team, the successful candidate will contribute to building scalable and efficient tax processes while supporting the evolving needs from the business. </p <p<strongA day in the life (Responsibilities) </strong</p <pHub Supervision & Global Tax Operations Support</p <ul <li <pManage the India tax team (team of 2), including associated workload, prioritization, coaching, and professional development</p </li <li <pPrepare, review and support tax data extraction, mapping, reconciliations, calculations, and workpaper preparation to support worldwide tax compliance and reporting</p </li <li <pPromote consistency, quality, and scalability across tax processes and controls</p </li </ul <pIndia Tax Support & Compliance </p <ul...
Indianapolis, IN District Sales Manager
<pToast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p <pAs a Sales Manager, you are pivotal to the growth of the Toast brand in your district. You will report into a Regional Vice President and will hire, build, and coach a team of Territory Account Executives who are in the field everyday transforming the way restaurants operate. You’ll work closely with your sales team on how to understand restaurants’ unique needs and develop customized solutions that help their businesses thrive. </p <p<emThis is a field-based opportunity with local travel. <strongYou must live local to the Indianapolis, IN area or be willing to relocate.</strong</em</p <p<strongA day in the life (Responsibilities) </strong</p <ul <liHire, develop, motivate, and manage a quota-achieving sales team</li <liCoach your team on how to conduct efficient discovery meetings, live demos, and craft a solution that best meets the prospective customer’s needs</li <liSpend time enabling and empowering your team through walk-ins, prospecting, trade shows, and local business partnerships to help exceed quotas</li <liPartner and collaborate...
Customer Care Tax Expert
<h3<strongCustomer Care Tax Expert </strong</h3 <p<strongStart Date: 10/5/2026</strong</p <p<strongTraining will be 5 weeks. There is no PTO allowed during training period.</strong</p <p </p <pToast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.</p <p<emBready</em\ to make a change?</p <pThe Care Tax Expert will be responsible for conversing directly with customers in all communication channels contributing to the day-to-day success of the Customer Care Tax teams. This individual will be responsible for assisting customers with their tax profiles, employee tax information, state set ups and related questions with a focus on providing a customer first experience. In addition, the Care Tax Expert will serve as a key contributor to larger team and organizational initiatives to drive improvement and efficiency as we continue to grow.</p <pThe Customer Care Tax team works closely with our customers, tax agencies, and internal teams with a focus on our customers' payroll tax experience. We are committed to improving and transforming the customer experience by leveraging technology, driving innovation and reducing...
Customer Care Manager- Kitchen
ExploreEarly CareerIndiaCustomer SuccessGeneral & AdministrativeEngineering, Product, & DesignMarketingSalesRetailStrategic Cuisines LocationsAll LocationsAustraliaCanadaIndiaIrelandTaiwanUKUS See all jobs Life At ToastInclusion & ImpactEmployee NetworksToast.orgOur BenefitsFAQBlogLife at Toast BlogToast Tech BlogAwardsLeadershipNews Your Settings Kiosk mode Customer Care Manager- Kitchen Customer Success Customer Care Manager- Kitchen R14912 Chennai, Tamil Nadu, India Customer Success Add to favorites View favorites Customer Care Manager - Kitchen Location : Chennai Mode : 247 Rotational shifts & Rotational week offs Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. As a Customer Care Manager, you will actively manage a team of agents for the Kitchen campaign. You are responsible for the productivity and the well-being of the members of the Customer Care Team in our Chennai, India office and will act as a Subject Matter Expert for Operations. You will oversee the customer journey for those experiencing Toast issues throughout the care experience, while working with cross-functional Internal teams such as Restaurant Success, Sales, and Onboarding to create process and support guidelines. To...
Principal Software Engineer, Toast Partner Connect
<pToast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p <pWe're looking for a Principal Engineer to set the technical direction for our Partner Connect team, which owns how everything outside Toast connects to Toast. That includes the event infrastructure every team at Toast uses to publish data, the frameworks partners and customers use to integrate with restaurants through our APIs, and a new charter to make Toast the source of truth for all the data about the restaurants we serve. </p <pYour impact will run well past this team. The frameworks Partner Connect builds are what other Toast engineering teams use to expose their data and their events, so the patterns you set here become how dozens of teams ship for years afterward. Get that right and the entire platform moves faster. Few technical roles at Toast have that kind of reach into how other people build.</p <pYou're someone who does your best work when the path isn't drawn yet. You write clearly, you...
Staff Salesforce DevOps Engineer
ExploreEarly CareerIndiaCustomer SuccessGeneral & AdministrativeEngineering, Product, & DesignMarketingSalesRetailStrategic Cuisines LocationsAll LocationsAustraliaCanadaIndiaIrelandTaiwanUKUS See all jobs Life At ToastInclusion & ImpactEmployee NetworksToast.orgOur BenefitsFAQBlogLife at Toast BlogToast Tech BlogAwardsLeadershipNews Your Settings Kiosk mode Staff Salesforce DevOps Engineer Enterprise Tech Staff Salesforce DevOps Engineer R14833 Remote Remote, United States Engineering Add to favorites View favorites Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. The Staff Salesforce DevOps Engineer is the technical leader for the release lifecycle, architecting a robust CI/CD framework for complex Salesforce deployments. This role drives advanced automation, self-service tooling, and integrates AI-driven development practices to ensure predictable, high-quality, and scalable releases. Crucially, this Staff Engineer will also leverage deep Salesforce development expertise to proactively diagnose and resolve complex technical issues impacting releases and production stability. A day in the life (Responsibilities) Architect and evolve the global CI/CD framework for complex Salesforce deployments, driving advanced automation and self-service tooling for scale. Lead cross-application release management across Salesforce, NetSuite, AWS, and other Business Systems, ensuring...
Customer Care Specialist - US Payroll
<pAt Toast, we're on a mission to empower the restaurant community with technology that helps them thrive. Our platform is designed to help restaurants take control, adapt, and focus on what they do best delivering great food and service.</p <pWe’re looking for motivated problem-solvers who thrive in dynamic environments and want to make an impact every single day. If you're customer-obsessed, tech-savvy, and love working with a team, you might be our next <strongCustomer Care Specialist</strong.</p <p<strongA day in the life (Responsibilities) :<br</strongAs a <strongCustomer Care Specialist</strong for our <strongToast Payroll & Tax</strong product, you'll be the first point of contact for our restaurant customers, providing top-notch support via <strongChat, Voice, and Casework (Blended)</strong channels.</p <ul <liDeliver exceptional customer experiences by resolving payroll, tax, and product-related issues accurately, efficiently, and empathetically.</li <liSupport customers through payroll workflows including payroll processing, employee setup, direct deposits, tax withholdings, payroll corrections, reporting, and year-end activities.</li <liAssist restaurant operators in understanding payroll processes, tax-related functionality, and product capabilities while ensuring a seamless customer experience.</li <liTroubleshoot payroll calculations, tax filing issues, employee records, earnings, deductions, benefits,...
Customer Care Manager II - US Payroll
ExploreEarly CareerIndiaCustomer SuccessGeneral & AdministrativeEngineering, Product, & DesignMarketingSalesRetailStrategic Cuisines LocationsAll LocationsAustraliaCanadaIndiaIrelandTaiwanUKUS See all jobs Life At ToastInclusion & ImpactEmployee NetworksToast.orgOur BenefitsFAQBlogLife at Toast BlogToast Tech BlogAwardsLeadershipNews Your Settings Kiosk mode Customer Care Manager II - US Payroll Customer Success Customer Care Manager II - US Payroll R14857 Chennai, Tamil Nadu, India Customer Success Add to favorites View favorites Customer Care Manager II - US Payroll Location: Chennai, India Job Type: Full-timeShifts: 247 Rotational shifts Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. As a Customer Care Manager II- Payroll, you will actively lead a team of Team Leads and / Or Customer Care Specialists supporting Toast Payroll & Tax. You are responsible for driving operational excellence, customer experience, people development, and business outcomes while serving as a leader within our Payroll & Tax Care organization. You will oversee the end-to-end customer journey for restaurant operators managing payroll and tax on Toast, ensuring customers receive timely, accurate, and compliant support throughout their...
Customer Care Manager - US Payroll
ExploreEarly CareerIndiaCustomer SuccessGeneral & AdministrativeEngineering, Product, & DesignMarketingSalesRetailStrategic Cuisines LocationsAll LocationsAustraliaCanadaIndiaIrelandTaiwanUKUS See all jobs Life At ToastInclusion & ImpactEmployee NetworksToast.orgOur BenefitsFAQBlogLife at Toast BlogToast Tech BlogAwardsLeadershipNews Your Settings Kiosk mode Customer Care Manager - US Payroll Customer Success Customer Care Manager - US Payroll R14858 Chennai, Tamil Nadu, India Customer Success Add to favorites View favorites Customer Care Manager - US Payroll- Job Description Location : Chennai Shifts : 247 Rotational Shifts Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. As a Manager, Customer Care- Payroll, you will actively manage a team of Customer Care Specialists supporting the Toast Payroll & Tax product. You are responsible for the productivity, engagement, and development of the members of the Customer Care Team in our Chennai, India office while serving as a subject matter resource for Payroll & Tax customer support operations. You will oversee the customer journey for restaurant operators managing payroll and tax through Toast, ensuring customers receive accurate, timely, and empathetic...
(Mandarin) Sr. Customer Success Manager I, SMB - On Demand, MLO
ExploreEarly CareerIndiaCustomer SuccessGeneral & AdministrativeEngineering, Product, & DesignMarketingSalesRetailStrategic Cuisines LocationsAll LocationsAustraliaCanadaIndiaIrelandTaiwanUKUS See all jobs Life At ToastInclusion & ImpactEmployee NetworksToast.orgOur BenefitsFAQBlogLife at Toast BlogToast Tech BlogAwardsLeadershipNews Your Settings Kiosk mode (Mandarin) Sr. Customer Success Manager I, SMB - On Demand, MLO Customer Success (Mandarin) Sr. Customer Success Manager I, SMB - On Demand, MLO R14780 Remote Remote, United States Customer Success Add to favorites View favorites Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. In service to protecting revenue and creating raving fans, Customer Success Managers (CSMs) within On Demand will engage with customers at various milestones along the customer journey. Through targeted engagements and organized meeting schedules in our queue, our small and medium-sized business (SMB) customers have the opportunity to collaborate with our strategic team to drive their business success. Customers, internal teams, and senior leadership can also request CSM assistance on an as-needed basis for success-related matters. This role will support a diverse portfolio that includes a high volume...
Senior Director of Engineering, Developer and Agent Experience
<pToast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p <pAs the Head of Developer & Agent Experience, you will lead the development of Toast’s AI-native engineering operating system—transforming how software is built from idea to production. This is a hands-on leadership role. You will actively design and build systems, review architecture, and contribute to core platform direction, rather than operating purely through management layers.</p <pThis role is focused on systemizing AI across the software development lifecycle (SDLC), and product development lifecycle (PDLC) to turn tool usage into a scalable, standardized, and high-leverage engineering system. Partnering closely with senior technical leaders across Product, Engineering, and Design, you will define and deliver the platforms, workflows, and guardrails that enable teams to move from specification to code, test, and deployment with AI embedded at every step.</p <p<strongA day in the life (Responsibilities) </strong</p <ul <liDefine and deliver the core platform enabling AI-native development, including the model access layer (LLMs, routing, governance), agent orchestration systems (code, test, review,...
Lead Salesforce Developer
<p>We are seeking a highly skilled and innovative Lead Salesforce Developer to join our dynamic team. The ideal candidate will possess deep expertise in Salesforce development, Integration, architecture, and a proven track record of implementing intelligent, self-optimizing systems.
Senior Full Stack Engineer, Web & Ecommerce
<pToast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p <pAs a Full-Stack Engineer you will have an opportunity to develop interactive web experiences and build and expand on the Toast Marketing web properties, focusing on our customer online learning experience. The ideal candidate will “lean” to the front-end and possess strong communication in order to be able to effectively deliver on cross-team marketing initiatives.</p <p<strongA day in the life (Responsibilities) </strong</p <pWhile it is critically important to understand the “how” as a Full-Stack engineer on the marketing team, it is equally important to understand the “why” behind the projects you will be working on. You’re a perfect fit for this role if you are a detail-oriented problem solver, who can work and contribute to the marketing team not only as a developer, but as a resource to help provide feedback and insights into how we meet and exceed our team goals.</p <ul <liDevelop, test, and deliver clean, production-ready code</li <liBuild fast, scalable websites and...
Vice President, Enterprise Sales
<pToast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p <pAs the<strong Vice President of Enterprise Sales</strong, you will lead the strategy and execution of Toast’s most complex go-to-market (GTM) engine across Enterprise and Mid-Market divisions—spanning hotels, sports & entertainment, and global restaurant brands. A critical focus of this role is accelerating our expansion into the Quick-Service Restaurant (QSR) and drive-through segments.</p <pReporting directly to the Chief Operating Officer of Enterprise, you will leverage AI-driven insights and rigorous sales methodologies to transform our motion into a world-class, process-driven organization. You will bridge the gap between brand promise and operational delivery at massive scale, navigating multi-year C-suite negotiations with iconic global brands.</p <p<strongA day in the life (Responsibilities) </strong</p <ul <li<strongC-Suite Engagement: </strongBuild trusted, collaborative relationships with global enterprise executives, backed by a disciplined, repeatable sales process.</li <li<strongGTM Strategy & Innovation:</strong Direct the go-to-market strategy for Toast's newest hardware and software solutions, positioning our platform as the partner of choice for high-volume, multi-unit brands.</li <li<strongSales Motion...
Onboarding Consultant I, Guest - French Speaking
ExploreEarly CareerIndiaCustomer SuccessGeneral & AdministrativeEngineering, Product, & DesignMarketingSalesRetailStrategic Cuisines LocationsAll LocationsAustraliaCanadaIndiaIrelandTaiwanUKUS See all jobs Life At ToastInclusion & ImpactEmployee NetworksToast.orgOur BenefitsFAQBlogLife at Toast BlogToast Tech BlogAwardsLeadershipNews Your Settings Kiosk mode Onboarding Consultant I, Guest - French Speaking Customer Success Onboarding Consultant I, Guest - French Speaking R14694 Remote Toronto, Ontario, Canada Customer Success Add to favorites View favorites Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. A day in the life As an Onboarding Consultant, Toast’s way of saying an “Implementation Specialist”, you serve as the customer’s relationship manager & point of contact from the time that the account purchases Toast, through the onboarding phase of the customer journey. You are expected to work autonomously under an Onboarding Manager to achieve monthly activation goals, prioritize work based on customer need and Toast requirements and deliver high quality customer interactions. To thrive as an Onboarding Consultant at Toast, you are flexible, motivated by aggressive growth goals, and excel in ambiguous environments! What you'll...
Language Partner, Spanish
<p><strong><em>Bilingual Spanish position. This role is fully remote.</em></strong></p> <p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p> <p>A Language...
Risk Analyst - Strategy & Capabilities
<pToast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p <pWe are seeking a Risk Analyst - Strategy & Capabilities as part of the FinTech Risk team in Bangalore! You will work with other data analysts, operations managers, operational risk leads and other leaders to help define, implement, maintain robust processes and best practices across all the financial products at Toast. Understanding of operational quality assurance concepts and practices, critical thinking, and a process centric and data driven mindset is key to success in this role.</p <p<strongA day in the life (Responsibilities) </strong</p <pAs Toast is expanding its FinTech Risk business, there are various new products and financial services on the horizon for the organization to support our community. The responsibilities for this role include:</p <ul <liOperate as a first line of defense on all operational aspects of the business</li <liCollaborate with cross-functional teams to analyze processes and identify opportunities for streamlining and efficiency improvements.</li <liDevelop and implement risk strategies, methodologies, and best practices to...
Senior Software Engineer, Retail Grocery
Senior Software Engineer, Retail Grocery
Senior Product Manager, Data Governance
<p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p> <p>The Enterprise Data Solutions (EDS) team at Toast is on a mission to deliver a trusted, scalable, and...
Manager II, Software Engineering
<pToast is building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: running the businesses they love. We’ve grown into a leading hospitality software company in the U.S., and are now entering our next phase of growth—one defined by scale, complexity, and a new class of enterprise customers.</p <pAs our customers grow, so do the demands on our platform. Operators who once managed a handful of locations are rapidly expanding, while new enterprise brands are adopting Toast to power increasingly complex operations. Supporting this evolution requires more robust, enterprise-grade capabilities.</p <pWithin this space, we’re looking for a Software Engineering Manager to lead our Partner Connect team. In this role, you’ll guide a team delivering high-impact features that directly shape the experience of every Toast customer. You’ll be responsible not just for what the team builds, but how it builds—driving clarity, improving execution, and maintaining a high bar for quality. Your team will own the frameworks to manage integrations with Toast for all our partners and customers.You will work with the team to...
Procurement Process Manager
ExploreEarly CareerIndiaCustomer SuccessGeneral & AdministrativeEngineering, Product, & DesignMarketingSalesRetailStrategic Cuisines LocationsAll LocationsAustraliaCanadaIndiaIrelandTaiwanUKUS See all jobs Life At ToastInclusion & ImpactEmployee NetworksToast.orgOur BenefitsFAQBlogLife at Toast BlogToast Tech BlogAwardsLeadershipNews Your Settings Kiosk mode Procurement Process Manager Finance Procurement Process Manager R14776 Chennai, Tamil Nadu, India G & A Add to favorites View favorites Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. We are looking for a highly analytical, systems-driven Global Procure to Pay Process Manager to build and run the process and systems for the Procure to Pay function. In this role, you will be the ultimate owner and "face" of our Procure-to-Pay (P2P) lifecycle, managing a dedicated team of two. You will balance two critical functions: acting as a rigorous guardian of process governance, vendor risk, and SOX compliance, while simultaneously serving as an internal Process Champion who designs workflows to make procurement faster and easier. We are currently evaluating our overall tech stack, meaning you will step into a pivotal transition period—acting as...
Manager, Care Account Recovery
ExploreEarly CareerIndiaCustomer SuccessGeneral & AdministrativeEngineering, Product, & DesignMarketingSalesRetailStrategic Cuisines LocationsAll LocationsAustraliaCanadaIndiaIrelandTaiwanUKUS See all jobs Life At ToastInclusion & ImpactEmployee NetworksToast.orgOur BenefitsFAQBlogLife at Toast BlogToast Tech BlogAwardsLeadershipNews Your Settings Kiosk mode Manager, Care Account Recovery Customer Success Manager, Care Account Recovery R14783 Bengaluru, Karnataka, India Customer Success Add to favorites View favorites Toast is driven by building the restaurant platform that assists restaurants in adapting, gaining control, and returning to what they do best: building the businesses they love. As a Manager for Toast’s Account Recovery team, your role is pivotal in supporting the productivity, compliance, and overall success of this specialized Care function. This team is responsible for securely helping customers regain access to their accounts, including MFA resets, MFA disables, and email address changes, while upholding strict security protocols and delivering a seamless customer experience. About this roll (Responsibilities) Manage, coach, and performance-monitor a team of Account Recovery Agents, ensuring accuracy, compliance, and SLA adherence. Train and develop team members on verification protocols, security tools, and evolving account recovery processes. Maintain open communication with agents, addressing concerns and ideas,...
Principal Technical Program Manager, Toast IQ
<pToast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p <pToast IQ is our agentic platform for restaurant operators: a growing set of specialized AI agents that take real work off an operator's plate — driving demand, managing labor, and optimizing the back office. We're launching new agents continuously across multiple lines of business, and the complexity of doing that well, with coherent packaging, consistent quality, and a single platform story, is growing faster than the surface area of the product itself.</p <pThis role owns the program that makes it work. You'll design and run the monthly release engine end to end, set and hold the bar on platform readiness, and coordinate go-to-market so naming, packaging, and messaging land as a coherent platform story rather than a dozen separate launches that confuse operators and the field. The goal is to build repeatable operating mechanisms that let Toast move quickly and confidently and that scale as Toast IQ scales.</p <pYou'll work across product, engineering, marketing,...
Territory Account Executive , Retail - Minneapolis, MN
<p>After years of building an innovative POS platform for restaurateurs, Toast is expanding its offerings into other food and beverage concepts such as convenience stores, grocery stores, and bottle shops.
Staff Software Engineer
ExploreEarly CareerIndiaCustomer SuccessGeneral & AdministrativeEngineering, Product, & DesignMarketingSalesRetailStrategic Cuisines LocationsAll LocationsAustraliaCanadaIndiaIrelandTaiwanUKUS See all jobs Life At ToastInclusion & ImpactEmployee NetworksToast.orgOur BenefitsFAQBlogLife at Toast BlogToast Tech BlogAwardsLeadershipNews Your Settings Kiosk mode Staff Software Engineer Engineering Staff Software Engineer R14713 Bengaluru, Karnataka, India Engineering Add to favorites View favorites Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Are you bready for a change? Toast is looking for a Staff Software engineer to join our Payments team in Bangalore. This team will be responsible for building end to end 3rd party processors responsible for managing millions of transactions for our customers. About thisroll (Responsibilities) Design, build, deploy, and maintain highly resilient and scalable features Lead complex projects that improve functionality and reliability for our customers and partners Partner with a wide array of teams across Toast Ensure quality by building automated testing for changes Roll features out to customers and partners, including monitoring for success Collaborate with UX and PM on the definition and...
Senior ServiceNow Engineer
ExploreEarly CareerIndiaCustomer SuccessGeneral & AdministrativeEngineering, Product, & DesignMarketingSalesRetailStrategic Cuisines LocationsAll LocationsAustraliaCanadaIndiaIrelandTaiwanUKUS See all jobs Life At ToastInclusion & ImpactEmployee NetworksToast.orgOur BenefitsFAQBlogLife at Toast BlogToast Tech BlogAwardsLeadershipNews Your Settings Kiosk mode Senior ServiceNow Engineer Enterprise Tech Senior ServiceNow Engineer R14706 Bengaluru, Karnataka, India Add to favorites View favorites Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. We are looking for a Senior ServiceNow Software Engineer who excels at leading the design and delivery of robust, scalable solutions on the ServiceNow platform. This role demands strong technical knowledge, the ability to manage complex initiatives, excellent prioritization skills that balance business value, risk, and maintainability, and the capacity to collaborate effectively across teams. You will lead project delivery, mentor team members, consult on design decisions, drive technical excellence, and ensure solutions are modular, performant, secure, and aligned with enterprise needs. A day in the life (Responsibilities) Lead the creation of Technical Design Documents for new solutions or integrations, ensuring alignment with established standards and scalable...
Senior Manager, GTM Sales Engineer & AI solutions
ExploreEarly CareerIndiaCustomer SuccessGeneral & AdministrativeEngineering, Product, & DesignMarketingSalesRetailStrategic Cuisines LocationsAll LocationsAustraliaCanadaIndiaIrelandTaiwanUKUS See all jobs Life At ToastInclusion & ImpactEmployee NetworksToast.orgOur BenefitsFAQBlogLife at Toast BlogToast Tech BlogAwardsLeadershipNews Your Settings Kiosk mode Senior Manager, GTM Sales Engineer & AI solutions Sales Senior Manager, GTM Sales Engineer & AI solutions R14650 Remote Add to favorites View favorites Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Retail is Toast's biggest bet and we are growing rapidly. The opportunity is massive, and the category is ours to define. You'll have the backing of Toast's scale, brand, and resources but you'll be on the team architecting how we operate, scale, and win. The decisions you make in this role will shape how Toast competes in retail for years to come. Toast is prioritizing AI integration across the enterprise to redefine GTM velocity. As part of this strategy, multiple business units are pursuing specialized AI initiatives tailored to market challenges. This model balances corporate-wide coordination with vertical accountability: teams...
Staff Data Scientist
<pToast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p <pAs a Staff Data Scientist, you’ll lead the design and development of scalable ML systems for use cases such as menu recommendation, demand forecasting, offer targeting, and guest personalization. You will serve as a technical thought partner across teams, set best practices, and influence the roadmap for ML-driven products that support key business outcomes. Your work will directly shape strategic decisions and enhance customer experience at scale.</p <p<strongA day in the life (Responsibilities)</strong</p <ul <liOwn the full machine learning lifecycle—from problem framing and data exploration to modeling, deployment, and monitoring—for mission-critical initiatives.</li <liDesign and implement advanced ML and statistical models that improve product performance, operational efficiency, or customer insights.</li <liCollaborate with engineers, product managers, and business stakeholders to define project scope, success metrics, and integration strategy.</li <liGuide architectural decisions, set modeling standards, and champion best practices for experimentation, validation, and productionization.</li <liMentor other data scientists and raise the technical bar through design reviews, feedback,...
Staff Software Engineer, Backend
<pToast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p <pThe Android Systems team bridges the gap between hardware and software to build the foundational platform for Toast POS devices. The team develops the end-to-end software driving our device management product suite—including system applications, cloud-based services, and web user interfaces designed to secure and manage Toast's hardware ecosystem.</p <pWe are seeking a Staff Software Engineer who is hands-on with coding, is able to design end to end systems, and will pave the path for the team to build modern technical solutions keeping customer empathy in mind. If you are a leader who collaborates well with teams within the organization, can think big, and are passionate about building software systems used to manage hardware devices with high focus on quality, this position is for you!</p <h3<strong<emAbout this roll\ (Responsibilities):</em</strong</h3 <ul <liHands-on design and implementation of Kotlin backend services to improve our device management workflows for customers.</li <liLead the design and development of the next generation...
IT HelpDesk Analyst
Kiosk mode IT HelpDesk Analyst Enterprise Tech IT HelpDesk Analyst - R14653 - Bengaluru, Karnataka, India Add to favorites View favorites Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Because our technology is purpose-built for restaurants, by restaurant people - and increasingly shaped by AI in both what we build and how we build - restaurants can trust that we’ll deliver on their needs for today while investing in the experiences that will power their restaurant of the future. A day in the life (Responsibilities) As an IT Service Desk Analyst (P2), you will provide autonomous technical assistance across software applications and hardware. Taking ownership of moderately complex issues. Your responsibilities include: - Operations: Log, triage, and resolve Level 1/2 incidents via Slack, Email, and ServiceNow while meeting SLA targets. - Asset Management: Oversee the...
Senior Software Engineer – (Java Full Stack)
<pToast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.<br<br<strongA day in the life (Responsibilities)<br</strong</p <ul <liIndependently design and implement well-defined features across the full stack with minimal day-to-day guidance.</li <liCollaborate with Product Managers, UX designers, QA, and fellow engineers to translate requirements into working software.</li <liDevelop and maintain frontend features using React or Angular, focusing on usability and performance.</li <liContribute to backend services using Java, Kotlin, or .NET (expertise in one is sufficient; .NET is not mandatory).</li <liBuild and consume RESTful APIs and integrate with internal systems.</li <liWrite clean, maintainable, and testable code aligned with Toast engineering standards.</li <liParticipate actively in code reviews—both receiving and providing constructive feedback.</li <liTroubleshoot production and non-production issues within owned areas and contribute to root-cause analysis.</li <liUse Gradle or Maven, Git, and standard development workflows effectively.</li <liApply AI-assisted development tools (e.g., Claude Code, Cursor, Devin) to improve development speed and quality.</li <liSupport team delivery during critical phases when needed, including production issues and urgent fixes.</li <liConsistently delivers on...
Data Scientist II
<pToast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.</p <pToast is revolutionizing the way the restaurant industry does business by pairing technology with an extraordinary commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. Join us as we empower the restaurant community to delight guests, do what they love, and thrive.</p <p<strong<emBready\</em</strong<strong to make a change?</strong</p <pThe Toast AI Engineering team is seeking a Data Scientist to embed data science capabilities into the Toast platform by partnering with engineers and product managers to develop statistical and machine learning models that power key product lines.</p <p<strongAbout this </strong<strong<emRoll\ (Responsibilities)</em</strong<strong:</strong</p <ul <liApply a diverse set of expertise including data mining, statistical analysis and machine learning to deliver impactful, objective, and actionable data insights that enable informed business and product decisions</li <liCollaborate with cross-functional teams, including sales, marketing, and product, to identify business...
Senior Software Engineer (Fullstack), Digital Storefront
<p><strong>Location(s):</strong> US (remote), Boston (hybrid), or New York (hybrid)</p> <p><strong><em>Bready</em>\ to make a change?</strong></p> <p>Toast is revolutionizing the way the restaurant industry does business by pairing technology with an extraordinary commitment to customer success.
Employee Experience & Events Coordinator
<ul> <li> <p><strong>About the Role</strong></p> <p>We are looking for a passionate, creative, and highly organized <strong>Employee Experience & Events Coordinator</strong> to own and elevate our workplace events and engagement programs across our Bangalore and Chennai offices.</p> <p>This...
Staff Software Engineer, Android
<p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p> <p> </p> <p>Toast is looking for a <strong>Staff Software Engineer, Android</strong> to join the...
Workday Integrations Engineer
Kiosk mode Workday Integrations Engineer People & Places Workday Integrations Engineer - R13936 - Remote - Remote, United States - G & A Add to favorites View favorites Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Toast is entering its next phase of growth, and our People Technology team is building the foundation that will help us scale. We are creating a more connected and integrated technology ecosystem that simplifies how work gets done and delivers seamless, intuitive self-service experiences for employees and managers. We are creating a connected, integrated technology ecosystem that simplifies how work gets done and delivers seamless, intuitive self-service experiences for our Toasters (employees) and leaders. About this Roll\ (The Role) As a Workday Integrations Engineer on the People Technology team, you will play a critical role in making our global technology vision a reality. You will design, build, maintain, and support the connections that allow data to move securely across our People systems—connecting Workday with payroll, benefits,...
Senior Talent Acquisition Partner, Contract
<p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
Credit Risk Senior Analyst - CECL Reporting, Loss Forecasting
<p<strongCredit Risk Senior Analyst </strong</p <pWe are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an extraordinary commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. Join us as we empower the restaurant community to delight guests, do what they love, and thrive.</p <pThe Fintech Risk team at Toast is responsible for driving risk informed growth for the rapidly expanding Toast Fintech line of business. We are seeking a Lead Credit Risk Strategist as part of the team, with a focus on the portfolio risk management space. You will partner with cross-functional analysts and senior leadership to decode complex portfolio risk trends, refine our loss forecasting models, develop and oversee line management strategies for credit cards and other revolving products, and build the early-warning defenses that allow us to stay resilient under stress and profitable in any market cycle. If you have an analytic and data driven mindset, eye for...
Staff Software Engineer (Full Stack) - Guest
<p><strong>Staff Software Engineer, Full Stack - Guest team</strong></p> <p>Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.
Inside Account Executive, SMB - Remote
<p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p> <p>As an Inside Sales Account Executive, you will be part of a team that is transforming the way...
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